How we handle trust

Ansa Communications (Private) Limited is a Zimbabwean company based in Harare. It runs Ansa Voice and Ansa SMS.

Legal name

Ansa Communications (Private) Limited

Address

6 Glen Roy Ave, Highlands, HarareOpen in Maps

Email

support@ansa.co.zw

Phone

+263 78 798 0222

Every account is checked before it can message other people. Each step unlocks the next.

1. Step 1

   Step 1: Before verification

   Your account can only text its own number.

2. Step 2

   Step 2: National ID

   Unlocks the shared sender name ANSA.

   ANSA
3. Step 3

   Step 3: Business documents

   Unlock your own sender name.

Accepted business documents

• Company registration certificate
• Company address document from the Companies Registry
• CR14, the list of directors
• Trusts, churches and PVOs: the equivalent documents for your organisation

Ansa Voice needs business documents too. Verify once and they count for both products.

Payments go through Pesepay, with EcoCash and InnBucks. Prices are published on each product's site.

• Ansa Voice pricing
• Ansa SMS pricing

Our Privacy notice sets out what we collect, why, how long we keep it and who we share it with.

Our servers and database are in London, United Kingdom. Voicemail and greeting audio are stored with Cloudflare in Western Europe. Your information is therefore kept outside Zimbabwe.

The database keeps each organisation's information separate. Our staff console has no screen that shows a business's calls, contacts or voicemail.

You can ask us to see or correct what we hold about you, and you can delete your account. Write tosupport@ansa.co.zw.

Ansa Communications (Private) Limited is a private company in Zimbabwe.

Calls and text messages travel over the networks of Zimbabwe's mobile operators.

Customers are responsible for following the law in what they send, and ourAcceptable use policy sets out what may and may not be sent through Ansa.

Questions about how we operate? Write tosupport@ansa.co.zw.

• TermsThe agreement between you and Ansa Communications.
• PrivacyWhat we collect, why, and how long we keep it.
• Acceptable useWhat you may and may not send through Ansa.